Shipping Policy

Shipping Policy

shipping information
We pride ourselves at Omala in the quick handling of your orders, with most in-stock items shipping within one (1) business day of receiving the order. Shipments are not made on Saturdays, Sundays or holidays. Orders placed on Friday after 2pm and over the weekend days, will ship on the following Monday.

Items ordered together may not be shipped out on the same day. Occassionally, some items are temporarily out-of-stock; you will be alerted to any shipping delay at the time of order.

All orders shipped via standard shipping should be received within 5 to 10 business days. You can also expedite your shipment via UPS for an extra charge. For estimated delivery times see chart below. Orders received by 2 p.m. Eastern (12 p.m. Pacific) will ship the same day if Express or Overnight Delivery is selected. Orders placed over the weekend will ship on the following Monday.

Please note that Omala can ship to destinations outside the continental United States on an "as requested", "custom shipping quote" basis. Please call omala.com's customer service phone line to find out the shipping rate for your international location. All Omala.com prices are quoted in U.S. dollars.

order tracking
If you place an order online, you can check the status of your order via the email confirmation you receive. The email confirmation will provide a UPS shipment tracking number. Through www.ups.com, you can track your shipment delivery status in real-time.

Shipping Method Order Subtotal* Cost
standard delivery1
7-10 business days
up to $24.99
$25-49.99
$50-74.99
$75-99.99
$100-124.99
$125-$199.99
$200-299.99
$300 or more
Flat $8 rate
Flat $8 rate
Flat $8 rate
Flat $8 rate
Flat $8 rate
Flat $8 rate
Flat $8 rate
Flat $8 rate
express delivery
2-3 business days (UPS)
All orders $30.00 or more; calculated in real-time.
not available for PO Boxes
overnight delivery
1-2 business days (UPS)
All orders $50.00 or more; calculated in real-time.
not available for PO Boxes
*per total price of items shipped to each address
1subject to change. standard ups ground.

These charges are calculated automatically when you place an order online or on the phone.
All Omala.com prices are quoted in U.S. dollars.

For more information, call us at 866.696.6252, 11 a.m. to 7 p.m. EST, Monday through Friday, or email customercare@omalausa.com.